Question 1

Do you offer a free trial?

Accepted Answer

Yes! You get a 14-day free trial with full access to all features. No credit card required explore everything risk-free and cancel anytime during the trial.

Question 2

Which platforms do you integrate with?

Accepted Answer

We connect with Google Ads, Google Analytics, and Meta (Facebook/Instagram) the platforms agencies rely on most. More integrations are on our roadmap.

Question 3

How long does setup take?

Accepted Answer

Most agencies are fully set up in under 5 minutes. Just connect your ad accounts, and your first client report is ready to go.

Question 4

Can I white-label the email reports completely?

Accepted Answer

Absolutely. Add your logo, brand colors, custom sender domain and sender name. Your clients will only see your agency's branding - never ours.

Question 5

What metrics are included in the reports?

Accepted Answer

We highlight the metrics your clients actually care about. Google Ads (clicks, impressions, CPC, conversions), Google Analytics (sessions, conversions, bounce rate), and Meta Ads (reach, engagement, ad spend) - all simplified into clear, actionable insights.

Question 6

Is my client data secure?

Accepted Answer

Yes. We use enterprise-grade security practices including encryption and strict data isolation. Your information stays private - we never share data with third parties.

Question 7

Can I cancel or change my plan anytime?

Accepted Answer

Yes. We grow with your agency. Upgrade as you add clients, downgrade if you scale back, or cancel anytime. No contracts, no hidden fees.

Question 8

Do you offer discounts for agencies?

Accepted Answer

Yes! Annual plans save you up to $288, and we offer volume discounts for agencies managing 100+ clients. Contact us for custom enterprise pricing.

Question 9

Will my clients know the reports are automated?

Accepted Answer

Not at all. Reports are white-labeled, polished, and personalized. To your clients, they look handcrafted by your team every time.

Question 10

What support options do you provide?

Accepted Answer

All plans include responsive email support. Professional and higher tiers also include priority response times - so you're never left waiting.

Question 11

When are my reports generated and what dates do they cover?

Accepted Answer

Reports are sent at your selected local time after a period is fully complete. Daily reports include data for the previous day. Weekly reports are sent on your chosen day (for example, Monday at 8:00 AM) and include data from the previous week. Monthly reports are sent on your chosen date (for example, the 1st at 9:00 AM) and include data for the entire previous month.

FAQs

Got Questions? We've Got Answers

From pricing to security, here's everything agencies ask us before switching to ReportsMate. Still curious? Our team is always just a message away.

FAQs

Got Questions? We've Got Answers

From pricing to security, here's everything agencies ask us before switching to ReportsMate. Still curious? Our team is always just a message away.