Cookie Policy
Effective Date:
Last Updated:
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their site.
This Cookie Policy explains how ReportsMate ("we," "us," or "our") uses cookies and similar technologies on our website reportsmate.com and related services ("Service").
2. Why We Use Cookies
We use cookies to:
- Remember your preferences and settings
- Keep you logged in to your account
- Analyze website performance and user behavior
- Improve our Service and user experience
- Provide security and prevent fraud
- Deliver relevant content and functionality
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
session_id | Maintains your login session | Session | ReportsMate |
csrf_token | Security protection against attacks | Session | ReportsMate |
auth_token | Authentication and account access | 30 days | ReportsMate |
Analytics Cookies
These cookies help us understand how visitors use our website:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
ph_* | PostHog analytics tracking | 1 year | PostHog |
posthog_session | Session tracking for analytics | Session | PostHog |
Functional Cookies
These cookies enhance functionality and personalization:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
user_preferences | Remember your settings and preferences | 1 year | ReportsMate |
theme_preference | Remember light/dark mode choice | 1 year | ReportsMate |
tour_completed | Track onboarding progress | 1 year | ReportsMate |
Payment Cookies
These cookies are used by our payment processor:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
stripe_* | Secure payment processing | Varies | Stripe |
4. Third-Party Cookies
We work with trusted third-party services that may set their own cookies:
PostHog (Analytics)
- Purpose: Website analytics and user behavior tracking
- Data Collected: Page views, clicks, user sessions, device information
- Privacy Policy: PostHog Privacy Policy
- Opt-out: Contact support@reportsmate.com
Stripe (Payment Processing)
- Purpose: Secure payment processing and fraud prevention
- Data Collected: Payment information, transaction details
- Privacy Policy: Stripe Privacy Policy
Supabase (Database Services)
- Purpose: Secure data storage and authentication services
- Data Collected: Account information, application data
- Privacy Policy: Supabase Privacy Policy
5. Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
Chrome
- Go to Settings → Privacy and security → Cookies and other site data
- Choose your preferred cookie settings
- Manage exceptions for specific sites
Firefox
- Go to Settings → Privacy & Security
- Under Cookies and Site Data, choose your preferences
- Manage exceptions as needed
Safari
- Go to Preferences → Privacy
- Choose your cookie and tracking settings
- Manage website data
Edge
- Go to Settings → Cookies and site permissions
- Choose your cookie settings
- Manage permissions for specific sites
Cookie Consent Management
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept all cookies for full functionality
- Reject non-essential cookies (essential cookies will still be used)
- Manage preferences to choose specific cookie categories
You can change your cookie preferences at any time by:
- Clicking the "Cookie Preferences" link in our website footer
- Contacting us at support@reportsmate.com
- Using your browser's cookie management settings
6. Impact of Disabling Cookies
Essential Cookies
Disabling essential cookies will prevent you from accessing secure areas and using core Service functionality, including logging into your account.
- Logging into your account
- Accessing secure areas
- Using core Service functionality
Analytics Cookies
Disabling analytics cookies will not affect access to the Service, but it will limit our ability to understand usage and improve the user experience.
- Not affect your use of the Service
- Prevent us from understanding website usage
- Limit our ability to improve user experience
Functional Cookies
Disabling functional cookies may lead to loss of personalization and require you to re-enter preferences on subsequent visits.
- Loss of personalized settings
- Need to re-enter preferences each visit
- Reduced website functionality
7. Your Rights
Depending on your location, you may have specific rights regarding cookies:
EU/UK Residents
- Right to consent before non-essential cookies are placed
- Right to withdraw consent at any time
- Right to receive clear information about cookie purposes
California Residents
- Right to opt-out of certain data collection
- Right to know about data sharing practices
All Users
- Right to manage cookie preferences
- Right to contact us about cookie practices
8. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
ReportsMate
Email: support@reportsmate.com
Website: reportsmate.com/contact
For specific cookie-related requests:
- To opt-out of analytics tracking
- To report cookie-related issues
- To request information about our cookie practices